⭐ Services Provided ⭐

Community Brainstorming Session:

1 hour: Community Brainstorming Session-

Package(s):

• Nurturing Strategic Connections
• Creating Genuine User Experience
  • Community Support/Check-ins
  • Community Moderation
• Content Creation
  • Multimedia forms: text, video, visuals
  • Knowledge-based articles, tutorials
• Sustainable Community Building
• Professional Networking and Community Engagement
  • Elevate digital and social impact
  • Enhance online presence
• Foster Communities
  • Cultivate a sense of belonging and collaboration.

➡️ Community Management & Development

• Nurture strategic connections:
  • Strengthen key relationships in your community for mutual benefit.
    • Grew community over 94% in a 90-day period by increasing brand awareness through social media and creating internal referral programs that solidified an engaging community.
    • Contributed to $735 monthly recurring revenue (MRR) with a 40% regular engagement rate by consistently creating unique content centered around job search strategy and career development.
• Facilitate purposeful dialogues
  • Guide meaningful conversations focused on community goals.
    • Achieved a consistent 25% month-to-month growth in new conversations during tenure, surpassing previous year’s metrics by utilizing Intercom messaging software application.
• Foster communities
  • Cultivate a sense of belonging and collaboration.
    • Increased response rate over 83% by fostering a positive and engaging “Everyone” channel composed of 326 participants through the Volley app.
    • Doubled engagement metrics by strategizing with CEO and leadership in weekly team meetings and kept cadence to 4 posts weekly via Canva online visualization platform.
• Elevate digital and social impact
  • Enhance online presence for impactful community engagement.
    • Achieved a 75% increase of digital and social media following by preparing and co-facilitating 5 Live Webinars and authoring 7 blog articles encompassing a 350-subscriber base.
    • Developed and implemented new Social Impact Framework by strategizing community development initiatives and enhancing company mission, vision, values, and community needs and interests.

➡️ Customer Experience (moderation & support)

• Support
  • Reduced member support requests over 50% by developing 26 knowledge-based articles.
  • Secured an impressive 51% open rate by delivering weekly intercom messages to 1,800+ members.

*A Few of My Highlights…

• Grew an online diverse career professional community of over 94% in a 90-day period by increasing brand awareness through social media and creating internal referral programs that solidified community engagement.
• Achieved over 150% increase in digital and social media following quarter to quarter by preparing and co-facilitating 8 Live Webinars and authoring 5 blog articles encompassing a 350-subscriber base.
• Increased response rates by over 83% by fostering a positive and engaging community channel.
• Received 2023 Influential Leadership in Education Award.
• Has consistently been invited and has spoken to over 10 LIVE Podcasts and Digital/In-Person events by organically fostering meaningful connections.